プロディライト---INNOVERAとSalesforceが連携できるソリューションパックをリリース

2024年10月30日 11:04:00
マネー
FISCO
コメント

プロディライトはクラウドPBX「INNOVERA」とSalesforceが連携するソリューションパックを発表しました。これにより、Salesforce内での通話記録の管理と、着信時に顧客情報を自動で表示する機能が追加され、電話業務の効率化が期待されています。スマートフォンやPC経由で会社の電話番号を利用できるINNOVERAの機能に、Salesforceの強力な顧客管理機能を組み合わせたこのソリューションは、利用者にとって大きな利便性をもたらすものです。また、このソリューションパックはSalesforceのパートナー企業SKIが提供から構築までのコンサルティングを行います。

*11:04JST プロディライト---INNOVERAとSalesforceが連携できるソリューションパックをリリースプロディライト<5580>は29日、クラウドPBX「INNOVERA」と11年連続世界No.1のCRMプロバイダーであるSalesforceが連携できるソリューションパックをリリースしたと発表した。

INNOVERAは、スマートフォンやPCにて会社の電話番号の発着信ができる。今回、同ソリューションパックにより、Salesforce画面上での発着信履歴管理と着信時の顧客情報ポップアップ設定が可能になり、多くのユーザーに電話業務の効率化の機会を提供することが可能になった。

同ソリューションパックは、Salesforceのパートナー企業であるSKIにより、提供から構築までのコンサルティングが可能である。

＜AK＞

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